Enquiries

Write to the editorial team

Whether it is a correction, a submission, or a question, this reaches our editors directly.

Enquiries

Write to the editorial team

Whether it is a correction, a submission, or a question, this reaches our editors directly.

  • Email address[email protected]
  • Reply timeTwo to three working days
  • Covered regionNew Zealand's resort cities

Send your enquiry

Before you write

Frequently asked

Why is my hotel not listed?

This edition covers New Zealand's resort cities only. A property is listed once our editors have completed a full assessment against all six criteria.

What does the score actually mean?

Read the score as a relative position, not a pass mark. The lower-scored properties frequently serve a specific traveller better.

Can I book through this site?

No — Ochantera is a review publication. Availability requests are forwarded to the hotel, and all booking terms are agreed directly with that property.

Is placement sponsored?

No property pays for its position. Scores come from the published rubric, and a resort cannot buy a higher placement or remove a criticism.